Return Policy

🍪 A Note About Returns & Pickups

At Pia Bakery, each batch of cookies is baked fresh with love and care, just for you. Because our treats are perishable and made to order, we’re not able to accept returns or exchanges. Once an order is placed and payment is submitted, we’re unable to offer refunds — thank you for understanding that all sales are final.

We also kindly ask that you pick up your order on the scheduled date. Since our cookies are best enjoyed fresh, unclaimed orders are considered forfeited and, in the spirit of giving, may be donated to a local charitable cause. We believe that no cookie should go unloved!

If you have any questions or need help before placing your order, we’re always happy to chat — feel free to reach out. We're here to make sure your experience is as sweet as our cookies